Sprinklr, Inc. is an enterprise software company for customer-facing functions. The Company’s artificial intelligence (AI)-powered platform, Unified Customer Experience Management, enables customer-facing function across the front office, such as customer care, marketing and other, to collaborate across internal silos, communicate across digital channels, and leverage a complete suite of capabilities to deliver human customer experiences. Its platform enables organizations to connect with customers approximately 30 digital channels, including messaging, live chat, text, social media and hundreds of millions of forums, blogs, news and review sites. Its single codebase platform is designed to handle unstructured data. It offers a range of digital use cases across the front office, ranging across research, care, marketing and advertising, and sales and engagement. Its platform enables listening, collaboration across the entire customer journey, workflow, governance and decision-making.